CCS January 2022 Update
Date: January 18, 2022 To: CCS Customers From: Jack Counts, Jr. Last week’s Winter Seminar in OKC was terrific. We were able to share our latest tools and ideas. We heard from several customers on how ...
Did You Know?
Z-CROP IMAGES ARE NOT INCLUDED IN MY MULTI-IMAGE DOWNLOAD Z-Crops are actually just crop coordinates that are presented on the retail website. We do not actually crop your images and store them anywhere so when a customer orders the download, they will receive the full image instead of a cropped version. On prints, the z-crop ...
Grad customers – word of caution regarding YEAR captions
With so many ceremonies involving grads from 2020 (who are now being honored in-person), we have seen a few issues with the YEAR caption on products. If you believe you may have 2020 and 2021 grads in one ceremony/event, you would NOT want to pre-populate the YEAR caption when setting up your job in CORE. ...
After Hours Customer Support Line: Update!
Our support department is committed to helping you. We have an after-hours line for emergency calls that is available 24/7! If you experience an issue that requires immediate assistance, please call 1-800-750-0494 and we will help you resolve the emergency. Not able to get an event onlineUnable to start your email/text campaignEquipment failure at an event (basically, ...
New Sample Events using Default Offers for a Variety of Events
We have recently added EVEN MORE sample events using our new default offers for a variety of markets and events. See the list below with links to the sample events. Dance SplatterSports - TechniqueSports - ReflectSports - Style 5GradProm/Homecoming/FormalGolf TournamentPartyPics/CandidsRaceSchool Fall/YearbookSchool Spring
New Default Sports & Dance Offers
There are 4 new “CCS Recommended Sports & Dance Offers” available for import into your account. These new offers utilized tiered pricing. That means your buyer gets the best price if they order within 7 days of the event date. On day 8 prices increase approximately 10%. Your buyer will then be offered the second ...
New Default Grad Offers
CCS has created a set of updated, graduation offers. Each of these offers utilizes best practices. We have different pricing levels for different types of graduations. Each of these offers also has 3 pricing “tiers.” This means that the buyers see different pricing at different times and we use these price changes as an incentive ...
New CCS Team Members: Tim & Courtney
We are excited to announce TWO new team members who have joined Candid Color Systems. Please join us in welcoming Tim and Courtney Lindabury! And YES! You are seeing that correctly…….they are a husband and wife team with years of photo industry experience. Here is a bit about our new dynamic duo! Both Tim and ...
24/7 Help is just a click away!
24/7 - Help is just a click away! Need help? Have a question? Use the chat article search to find answers fast! In CORE on the bottom right corner of the page you will find a chat icon. Click it, then type keywords or questions into the “Find answers quickly” search field. To find information in ...
New Default Grad Offers
CCS has created a set of updated, graduation offers. Each of these offers utilizes best practices. We have different pricing levels for different types of graduations. Each of these offers also has 3 pricing “tiers.” This means that the buyers see different pricing at different times and we use these price changes as an incentive ...
LIGHT UP YOUR SALES!
We have our fun NEW Light Up Badges in stock now! Aside from selling these as great new products with photos in them, we also wanted to offer a BULK BLANK SET OF 10 BADGES (No photo included) to our customers to use for STAFF BADGES as requested, or if you want to take to ...