CCS January 2022 Update
Date: January 18, 2022 To: CCS Customers From: Jack Counts, Jr. Last week’s Winter Seminar in OKC was terrific. We were able to share our latest tools and ideas. We heard from several customers on how ...
CCS January 2022 Update
Date: January 18, 2022To: CCS CustomersFrom: Jack Counts, Jr Last week’s Winter Seminar in OKC was terrific. We were able to share our latest tools and ideas. We heard from several customers on how they are using these tools successfully to save labor, book more business and provide better service. Our PhotoMatch™ and NOW Candid™ ...
PhotoMatch Process Videos
New! Use these videos to show the PhotoMatch process to your customers. These videos are intended for leagues (coaches/board members) and school sports (coaches/athletic directors). There is a version for the process that includes a roster and one for registration. ViewFirst Sports Registration TKOViewFirst Sports Roster TKO
CCS January 2022 Update
Date: January 18, 2022 To: CCS Customers From: Jack Counts, Jr. Last week’s Winter Seminar in OKC was terrific. We were able to share our latest tools and ideas. We heard from several customers on how they are using these tools successfully to save labor, book more business and provide better ...
Virtual Group Artwork Settings Change
When ordering Virtual Group Artwork you will no longer have individual options for 8x10, 8x10 with padding, 10x14 or 16x20. Those are now all one product and will work for all aspect ratios… 5x7, 10x14, 8x10 and 16x20. We’ve also removed the number recommendations.
Caption changes for mobile websites
All captions are now prompted for on mobile sites (current and new ecommerce) , unless the photographer has entered the caption and set that caption to “not allow” changes. Previously, captions that were not required, did not always show.
New Plaque Guide
Now available is a NEW Plaque Guide showing: An image of the productProduct IDCaption OptionImage SizeLab Price View the guide here!
USPS service changes and rate increases
The USPS has announced their new service standard effective October 1st for First Class Mail. This impacts “letters” & “flats” (traditional picture order envelopes and upgraded envelopes). They are allowing 1 – 2 additional days for delivery in some areas. Here is a Fact Sheet from the USPS. This states that the impact will primarily be for ...
Check Out Our Current Sports and Our NEW School Prepay Envelopes!
Along with our popular Digital Sports Prepay Envelopes we have in stock, we have also now added a NEW Digital School Prepay Envelope that features a variety of school portraits and ages. Visit Candid.com/mm to view and order these envelopes, and a variety of other marketing materials. For CCS Prepay envelopes select either the "SPORTS" or "SCHOOL" tabs to ...
Change to credit card statements for ecommerce orders
We wanted to make you aware of a change to credit card statements for your online (retail website) buyers. Their statements will now show YOUR business name. In some cases we had to shorten some business names (i.e. change photography to photo) to work within the character limits of providers. We hope that you will ...
Pricing changes effective Aug. 1 and beyond + Our Latest Catalog
Candid Color Systems®, like many other businesses, has experienced an increase in costs (labor, shipping and raw materials) for many of the products and services we provide. We have worked hard to keep our prices extremely reasonable, especially for those operating in a View First™ model. Below is an overview of how our pricing has ...
Date: October 14, 2021To: CCS CustomersFrom: Jack Counts, Jr. Dear valued CCS customers, We are having an amazing fall. Sales volume is clearly much better than in 2020, as we expected. But the most pleasing thing is that volume is up considerably over a strong 2019. We hope that your fall is off to an ...
New Retail Website Coming Soon!
We are incredibility excited to get our new retail website (ecommerce platform) up and running! For those who were unable to attend our summer seminar, here are some of the latest developments in our rollout along with some of the results from our testing! Timeline: We have been doing extensive A/B testingThe CCS Sports market ...
What’s NEW
A quick rundown of new software features. Yearbook Allowed ImagesIf you take multiple poses and only specific images are allowed to be selected for the yearbook, you can mark images as “yearbook allowed”.https://knowledge.candid.com/knowledge/setting-yearbook-eligible-images-in-core Using Dynamic Cutout Images for Yearbook ExportsYou no longer have to render all images within a folder in order to export your ...
Software Updates Published 7/29/21
Yearbook reports moved from the headsize page, up a level to the yearbook summary page. Yearbook “Headsize Images” button is now disabled when some names are missing a default or yearbook image. Yearbook Export: Adds warning and count when some names do not have a default or yearbook image This will prevent yearbook exports from ...
Congratulations to Our CCS Award Winners!
Jack Counts Jr Customer of the Year Oklahoma School Pictures - Nathan Dunn & Bart Baker Dan Hays Contributor of the Year Holly Freedman of Ultimate Exposures Pivot Award Zap Photography Promoter of the Year Steve Sheldon of Sheldon School Pictures Best Use of Product Island Photography Sam Milling Customer Service Award Empire Photography Leap ...
NEW recommended TKO posing for baseball/softball
Based on cutout results of the ‘batting’ pose with TKO, we are not recommending this pose. The AI in the cutout software is randomly cutting part of the bat in the area above the head. Any variation of the batting pose can be affected. A recommended alternative is to have the bat resting on the ...
Dance Resource Center
It's All About Dance! We have created a whole new package for use to promote dance packages that align with the new Dance Default offer in CORE. We also have added extras to choose from if you wish to add additional items into your Dance Offer. We have Default Package Dance Banners (3' X 9'), ...
Registration Page Change
Registration now shows 2 email and 2 cell entries on the main page, unless the photographer checks “Hide the “Add another contact” button, then it will only show 1 email and 1 cell. The second entries are labeled Family or Friend Email Address and Family or Friend Cell Phone Number. You can override the prompt ...
Did You Know?
Z-CROP IMAGES ARE NOT INCLUDED IN MY MULTI-IMAGE DOWNLOAD Z-Crops are actually just crop coordinates that are presented on the retail website. We do not actually crop your images and store them anywhere so when a customer orders the download, they will receive the full image instead of a cropped version. On prints, the z-crop ...
After Hours Customer Support Line: Update!
Our support department is committed to helping you. We have an after-hours line for emergency calls that is available 24/7! If you experience an issue that requires immediate assistance, please call 1-800-750-0494 and we will help you resolve the emergency. Not able to get an event onlineUnable to start your email/text campaignEquipment failure at an event (basically, ...
New Sample Events using Default Offers for a Variety of Events
We have recently added EVEN MORE sample events using our new default offers for a variety of markets and events. See the list below with links to the sample events. Dance SplatterSports - TechniqueSports - ReflectSports - Style 5GradProm/Homecoming/FormalGolf TournamentPartyPics/CandidsRaceSchool Fall/YearbookSchool Spring
New Default Sports & Dance Offers
There are 4 new “CCS Recommended Sports & Dance Offers” available for import into your account. These new offers utilized tiered pricing. That means your buyer gets the best price if they order within 7 days of the event date. On day 8 prices increase approximately 10%. Your buyer will then be offered the second ...
New Default Grad Offers
CCS has created a set of updated, graduation offers. Each of these offers utilizes best practices. We have different pricing levels for different types of graduations. Each of these offers also has 3 pricing “tiers.” This means that the buyers see different pricing at different times and we use these price changes as an incentive ...
New CCS Team Members: Tim & Courtney
We are excited to announce TWO new team members who have joined Candid Color Systems. Please join us in welcoming Tim and Courtney Lindabury! And YES! You are seeing that correctly…….they are a husband and wife team with years of photo industry experience. Here is a bit about our new dynamic duo! Both Tim and ...
24/7 Help is just a click away!
24/7 - Help is just a click away! Need help? Have a question? Use the chat article search to find answers fast! In CORE on the bottom right corner of the page you will find a chat icon. Click it, then type keywords or questions into the “Find answers quickly” search field. To find information in ...
New Default Grad Offers
CCS has created a set of updated, graduation offers. Each of these offers utilizes best practices. We have different pricing levels for different types of graduations. Each of these offers also has 3 pricing “tiers.” This means that the buyers see different pricing at different times and we use these price changes as an incentive ...
LIGHT UP YOUR SALES!
We have our fun NEW Light Up Badges in stock now! Aside from selling these as great new products with photos in them, we also wanted to offer a BULK BLANK SET OF 10 BADGES (No photo included) to our customers to use for STAFF BADGES as requested, or if you want to take to ...
Push Spirit Items to Your Schools, Teams & Leagues Now!
We have a new SPIRIT ITEMS flyer/email that you can use to market to your organizations/schools/booster clubs about our fun NEW LIGHT BADGES, along with a variety of great fundraising items. This is also a great tool to get in the door to book their portraits and groups. Tout these fun new items and some ...
ADD TO YOUR GRAD SEASON PROFITS WITH GRAD GIFTS!
Push Grad Gifts this grad season with these flyer/emails! These can be used to sell grad gifts to your SCHOOLS, or to your END CUSTOMER. This flyers features popular gifts to make their day even more special! We have uploaded the PSD/JPG/Web files HERE, in case you want to customize them with your contact info, etc. ...
FAMILY GRAD PICTURES EQUAL BIG MONEY!
As Jack has said in our Winter Conference and in his past newsletter, adding families into your photo shoots, add up to BIG MONEY! We wanted to make a flyer/email available to you to download and use in marketing those extra shots to your schools this spring! We are making a Cap & Gown FAMILIES ...
SHOW YOUR SENIORS (OR VARSITY) SOME LOVE!
We have a great new way to promote SENIOR and VARSITY banners to your schools, teams and leagues!! This great new flyer shows how fun celebrating your team can be! We have uploaded several flyer/emails to Developments by downloading HERE. These are also uploaded into the CORE as: Campaign: CCSLeadGen_NORETAIL Template:LeadGen.21.SeniorBannerLeadGen.21.VarsityBanner Make this a BANNER YEAR!! ...
COMING SOON! TURN THE LIGHT ON! Along with your sales!
As Alison presented in our Winter Conference we have a VERY exciting new product arriving soon! LIGHT UP BADGES! We will announce when they are LIVE! This product will be great for families, friends and fans to wear to support their favorite athlete! It displays their favorite shot but in LIT UP form! These are ...
PartyPicsNOW & Virtual Group Photography Guides
Find the latest PartyPicsNOW equipment list - including where you can purchase the mobile tablet case with a strap. And the latest Virtual Group Photography Guide here.
Find New Sales, Products & Marketing Pieces for Sports
Style 5 Product Graphics by Sports TypeNew Style Technique (baseball samples)Sports Spirit SticksNew Virtual Group Styles: Hyper & RockBannersViewFirst Sales PresentationsCCS Marketing Materials Website
New School & Grad Sales & Marketing Pieces
Find links to the latest sales and marketing pieces that were shared during today's Online Winter Meeting! Lead Generating Emails Ultimate Guidebooks for Booking Safe, Modified and Virtual Graduation Opportunities "When You're Ready" Flyers for Schools and Other Markets School Sales Powerpoint Presentation CCS School Sales - Qualifying Leads Phone Script
Show Off Your VIRTUAL GROUP ADVANTAGE!
We've had a lot of requests for Virtual Group Sample Pictures and we are making a large library available to you HERE on Developments! Choose from 35+ samples virtual groups ranging from Bowling, Cheer, Football, Greek, Lacrosse and many more! We have a wide variety available for you to use NOW! We've also created an email that ...
Offer SCHOOL IDs and YEARBOOK Pictures For Virtual Students!
Schools still need a way for virtual students (full time or part time) to get their school IDs and/or have yearbook photos included for them too. You may not be able to take their picture, but you can still have them upload their own photo for school IDs/yearbook thanks to CCS's software system. You also ...
Show the PhotoMatch™ Process To Prospective Customers!
We have created several new flyers/emails for you to use in showing potential customers HOW the PhotoMatch™ process works. We have options for SPORTS, GRADS and SCHOOLS. Choose from the DATA version and the QR CODE Registration version. The PSDs, JPGs and Web JPGS are all available for downloading for your use: Sports, Schools, & Grads. ...
A Fresh New Approach to Church Programs — What a Blessing!
We're excited about the enthusiasm shown during the Winter Conference presentation for our new CHURCH PICTURE PROGRAM! With 380,000 churches nationwide and the departure of Lifetouch shooting this market, we have an INCREDIBLE OPPORTUNITY to BOOK MORE, EARN MORE & WORK LESS! We wanted to offer you a FULL PROGRAM where you can start booking ...
Find resources to help you market your business for Church Directories
Church Directory Marketing Materials Church Directory Retail EmailsChurch Directory Program FlyerChurch Directory Booking FlyerChurch Directory Advertising EmailChurch Directory 11×17 PostersChurch Directory 5×7 Bulletin Flyers
TKO Tips
Best-practices when photographing for TKO. Backgrounds Recommended - Unlit White Westcott Fleece - 5x10 or 9x20Avoid Black Backgrounds - Some of the background will not cutout Lighting Light the subject & not the background so the white turns to a light gray Props Handheld props such as basketballs, soccer balls, etc. will typically cutout correctlyProps ...
Outdoor Studio Lighting Portraits in a Pop-Up Tent
This week, Candid Color Photography will begin photographing sorority composite portraits. We normally take the studio portraits inside with a multi-light setup and then take a bonus outdoor portrait in front of the house in a scenic location. Access inside most of the houses is restricted because of COVID this year, so we will be ...
New Storybook Flyers
Now available are a few different marketing pieces showcasing several types of Storybook backgrounds. These backgrounds are available in CORE and now you can advertise them! Included are jpegs and psd files. Customize them with your company's logo/information and up your sales this holiday season! Access these materials here.